Privacy Statement

We are committed to protecting your privacy. Authorized employees within the company on a need to know basis only use any information collected from individual customers. We constantly review our systems and data to ensure the best possible service to our customers.

 

Advantage20 (A20) is the owner of this web site.

We can be contacted by mail at:

9 Shipyard Road
Friendship, ME
04547

We can be reached by e-mail at support@advantage20.com.

Website Practices

This online privacy notice discloses A20’s information practices for this web site, including what type of personal identifiable information is requested in order to make a purchase, how the information is used, and with whom the information is shared.

A20 is committed to protecting the privacy and security of our users. Our goal is to provide you with content that delivers the information, resources, and services that are most relevant and helpful to you. In order to achieve this goal, we sometimes collect information during your visits to understand what differentiates you from each of our other users. Except as described in this Privacy Policy, we will not disclose it to any person or organization outside A20.

Personal Information that is Collected

For each visitor to our Web page, we collect the domain name and e-mail address (where possible), the e-mail addresses of those who post messages to our bulletin board, the e-mail addresses of those who communicate with us via e-mail, the e-mail addresses of those who make postings to our chat areas, aggregate information on what pages customers access or visit, user-specific information on what pages consumers access or visit, information volunteered by the consumer, such as survey information and/or site registrations, name and address, telephone number, and billing address.

A20 does not collect or maintain information from users actually known to be under the age of 18, and no part of A20’s web site is structured to serve or attract anyone under the age of 18.

Links to Other Web Sites

This web site may contain links to other web sites. A20 is not responsible for the privacy practices or the content of those other Web sites.

Uses Made of the Information Collected

The information we collect is used for internal review and is then discarded, used to improve the content of our Web page, used to customize the content and/or layout of our page for each individual visitor, used to notify customers about updates to our Web site, shared with agents or contractors who assist in providing support for our internal operations, used by us to contact customers for marketing purposes, disclosed when legally required to do so, at the request of governmental authorities conducting an investigation, to verify or enforce compliance with the policies governing our Website and applicable laws or to protect against misuse or unauthorized use of our Website, to a successor entity in connection with a corporate merger, consolidation, sale of assets or other corporate change respecting the Website.

Chat Rooms, Forums and Bulletin Boards

If the customer participates in a A20 chat room, discussion forum, or posts messages to a A20 bulletin board, the customer should be aware that the information disclosed and shared will be broadly available to other persons, both inside of and/or outside A20, who have access to that chat room, forum or bulletin board. Some individual A20 chat rooms, forums or bulletin boards have additional rules and conditions regarding participation. Also, any customer’s expressed opinion is his or her own and should not be considered as reflecting the opinion of A20.

Use of Cookies

We use cookies to store visitors preferences, record session information, such as items that customers add to their shopping cart, record user-specific information on what pages users access or visit, alert visitors to new areas that we think might be of interest to them when they return to our site, record past activity at a site in order to provide better service when visitors return to our site , customize Web page content based on visitors’ browser type or other information that the visitor sends.

Information Security

We intend to protect the confidentiality of customer personal information. We have security measures in place that are designed to protect personal information.

No Liability for Acts of Third Parties

We will exercise reasonable efforts to safeguard customer personal information. However, transmissions protected by industry standard security technology and implemented by human beings cannot be made absolutely secure. Consequently, A20 shall not be liable for unauthorized disclosure of personal information due to no fault of A20 including, but not limited to, errors in transmission and unauthorized acts of A20 staff and/or third parties.

Access Rights to Privacy Data

Customers may prevent their information from being used for purposes other than those for which it was originally collected by e-mailing us at the above address, writing to us at the above address.

Upon request we provide site visitors with access to all information [including proprietary information] that we maintain about them, including unique identifier information (e.g., customer number or password), and transaction information (e.g., dates on which customers made purchases, amounts and types of purchases).

Upon request we offer visitors the ability to have inaccuracies corrected in contact information, unique identifiers, and transaction information.

Customers can have this information corrected by sending us e-mail at the above address or writing to us at the above address.

Notice of Changes to Privacy Policy

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our Web site to notify you of these changes. If you are concerned about how your information is used, you should check back at our Web site periodically.

Requests

If you do not want to receive e-mail from us in the future, please let us know by sending us e-mail at the above address or writing to us at the above address.

If you supply us with your postal address on-line you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by e-mailing us at the above address or writing to us at the above address.

Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed on-line.

Questions, Problems and Complaints

If you have a question about this policy statement, or a complaint about A20’s compliance with this privacy policy, you may contact us by email at support@advantage20.com.

 

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